Terms and Conditions

Last updated: [5-Nov-2025]

Welcome to Zaar Retail (accessible at https://zaarretail.com).
These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to the following terms. Please read them carefully before placing any order.

1. General Information

Zaar Retail is an online retail store offering a range of products through our website. By visiting or purchasing from Zaar Retail, you engage in our “Service” and agree to be bound by these Terms and Conditions.

2. Eligibility

To place an order with us, you must:

  • Be at least 18 years old;

  • Provide accurate, current, and complete information during checkout;

  • Use a valid payment method authorized in your name.

3. Products and Pricing

  • All product descriptions and prices are subject to change without notice.

  • We reserve the right to modify or discontinue products at any time.

  • Prices displayed on our website are in USD/PKR and inclusive/exclusive of applicable taxes as specified at checkout.

  • Any offers or promotions are subject to specific terms and availability.

4. Orders and Payments

  • Orders are confirmed once payment has been successfully processed.

  • We accept payments through secure online payment gateways including Payfast, credit/debit cards, UPI, and other accepted methods listed at checkout.

  • All payment information is encrypted and handled securely.

  • We reserve the right to cancel or refuse any order for reasons including payment issues, suspected fraud, or product unavailability.

  • In case of cancellation before shipment, the full amount will be refunded to the original payment method within 5–7 business days.

5. Shipping and Delivery

  • Orders are processed within 1–2 business days and delivered within 2-4 business days, depending on your location.

  • Shipping times may vary due to external factors such as courier delays or holidays.

  • Tracking details will be shared via email once your order is shipped.

6. Returns, Refunds, and Cancellations

  • You may request a return or exchange within 7 days of delivery if the product is defective, damaged, or not as described.

  • To be eligible, the product must be unused and in its original packaging.

  • Refunds (if approved) will be issued to your original payment method within 5–10 business days after inspection.

  • For more details, please refer to our Return & Refund Policy page.

7. Intellectual Property

All content on ZaarRetail.com — including text, graphics, logos, images, and software — is the property of Zaar Retail or its licensors and protected under applicable copyright and trademark laws. You may not copy, reproduce, or use any content without prior written permission.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or purchase of products. All products are sold “as is,” without any warranty unless expressly stated.

9. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. We ensure that all personal and payment data are handled securely and in compliance with applicable data protection laws.

10. Changes to Terms

Zaar Retail reserves the right to modify or update these Terms and Conditions at any time without prior notice. The latest version will always be posted on this page.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Zaar Retail
Email: business@zaarretail.com
Website: https://zaarretail.com
Business Address: Aklasc plaza second floor office S07,G10 Markaz, Islamabad
Phone: +923000295926